Thank you for your patience while we addressed this service incident.
Posted Jun 10, 2021 - 06:40 PDT
Monitoring
Engineering performed mitigation steps and resolved the issue. All services are now fully functional and operational. We will continue to monitor to ensure service stability.
We apologize for the inconvenience this may have caused.
Posted Jun 10, 2021 - 06:20 PDT
Update
Additional remediation actions are being performed and engineering continues to focus on service restoration. We apologize for any inconvenience this may cause.
Posted Jun 10, 2021 - 06:10 PDT
Identified
Engineering has identified an issue affecting Video Platform 2.0 services. Users attempting to join or start meetings from video devices or SIP connections may experience some failures. As a workaround, users can retry their operation as the issue is intermittent.
Thank you for your understanding as we address this issue.