East Coast
Incident Report for TPx
Resolved
This incident has been resolved.
Posted Jun 10, 2021 - 10:37 PDT
Monitoring
The Provider has implemented a resolution for a routing issue, teams are testing the change.
Posted Jun 10, 2021 - 10:18 PDT
Identified
The teams continue to investigate the root cause of the service interruption. Engineering and our Provider are engaged
Posted Jun 10, 2021 - 09:50 PDT
Investigating
The teams have identified a network event impacting inbound calls affecting customer services in the New England Market. Resources have been engaged and are investigating the issue.
Posted Jun 10, 2021 - 08:51 PDT
This incident affected: Communications (UCx).