All Systems Operational

About This Site

This page is intended for customer informational status of current network performance. When degradation of the network performance is experienced it will be reflected on this page. If you think your services may be impacted by an outage reflected on this page you can open a case with our technical support teams at www.tpx.com/support/.

page activated 1/29/2021

Communications Operational
UCx Operational
UCx w/ Cisco Webex Operational
UCx w/ Microsoft Teams Operational
UCx Call Center Operational
UCx Contact Center Operational
UCx SmartVoice Operational
SmartVoice Operational
PRI / SuperTrunk Operational
Voicemail Operational
Virtual Fax Operational
Fax to Email Operational
Security & Managed IT Services Operational
MSx WAN (SD-WAN) Operational
MSx Firewalls Operational
MSx Endpoints Operational
MSx Networks Operational
MSx Backups Operational
MSx Data Center Operational
Microsoft 365 Operational
Connectivity Operational
TPx Internet Access Operational
3rd Party Internet Access Operational
OneNet (MPLS/VPLS) Operational
Network Infrastructure Operational
Ethernet Carrier Connections Operational
Network Power Operational
Routing Infrastructure Operational
Legacy Copper Networks Operational
Fiber Networks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 2, 2021

No incidents reported today.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021
Resolved - Service restoration has been verified, TPx has resolved this incident,.
Feb 27, 05:27 PST
Investigating - TPx has identified a network event impacting customer services TPx is currently engaged investigating the issue.
Feb 27, 04:10 PST
Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021
Resolved - Service restoration has been verified, TPx has resolved this incident.
Feb 23, 14:03 PST
Identified - TPx has identified the source of the service interruption and is working with local teams to restore service.
Feb 23, 12:21 PST
Investigating - TPx has identified a network event impacting customer services TPx is currently engaged investigating the issue.
Feb 23, 09:31 PST
Resolved - This incident has been resolved.
Feb 23, 10:30 PST
Investigating - The weather system appears to have moved on and power supply problems have been remedied. TPx services should be restored in the area.
Feb 22, 08:10 PST
Monitoring - While the most severe of the winter weather in Texas has passed, there is still some lasting impact on cable lines and causing rolling power interruptions, in turn affecting data and voice services. Local carriers are working to mitigate and restore services. If you feel your service is being impacted, please open a case with our technical support teams at https://dash.tpx.com/. We will continue to update this status page with any further information.
Feb 19, 08:22 PST
Investigating - Severe winter weather in Texas continues impacting cable lines and causing rolling power interruptions in turn affecting data and voice services. Local carriers are working to mitigate and restore services. If you feel your service is being impacted please open a case with our technical support teams at https://dash.tpx.com/. We will continue to update this status page with any further information.
Feb 17, 07:18 PST
Monitoring - Severe winter weather in Texas is impacting cable lines and causing rolling power interruptions in turn affecting data and voice services. Local carriers are working to mitigate and restore services. If you feel your service is being impacted please open a case with our technical support teams at https://dash.tpx.com/. We will continue to update this status page with any further information.
Feb 16, 12:40 PST
Feb 22, 2021
Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021
Feb 18, 2021

No incidents reported.

Feb 17, 2021
Feb 16, 2021