Monitoring - We want to make you aware of planned maintenance that Arista will be performing on the VeloCloud platform from August 26, 2026 at 11pm PDT through August 27, 2026 at 4am PDT.

Most customers are not expected to experience any impact, Arista will be verifying Certificates set to “Acquire” on your Edges and Gateways have been changed to “Required.” It is expected this verification is cursory as Arista has already performed implementing the "Required" certificate in a prior maintenance activity.

Arista notes that some environments may experience a brief tunnel interruption as part of the "Required" certificate change, if the certificate is set to "Acquired."

What this means for you: No action is required from you at this time. If you experience an interruption that does not clear quickly, please reboot the affected Edge and contact TPx Support as soon as possible.

If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.

Aug 25, 2026 - 12:28 PDT

About This Site

This page provides real-time information about the current performance of our network. Any detected customer affecting network service degradation or outage will be reflected here as soon as it is identified.

If you believe your services may be affected by an event shown on this page, please contact our Technical Support team by opening a case at www.tpx.com/support

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Networking Services Degraded Performance
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MSx WAN (SD-WAN) Degraded Performance
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OneCentral Portal (OCP) Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 27, 2026

No incidents reported today.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

Unresolved incident: Arista Velocloud Platform Maintenance.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

Resolved - Arista has completed updating certificates to all of our customer edge devices.

If you experience an issue beyond a brief tunnel interruption, please reboot the affected Velocloud Edge device and submit a support request through https://www.tpx.com/contact-us/ for further assistance..

Aug 21, 07:55 PDT
Update - We are continuing to monitor for any further issues.
Aug 13, 16:23 PDT
Monitoring - Scheduled Maintenance
TPx is working closely with Arista as they continue implementing updates related to Arista Security Advisories 0144 and 0145.

Beginning August 13 at 5:00 PM PDT, Arista will be performing additional maintenance and make configuration changes to VeloCloud Edges and Gateways to address the above advisories. The rollout is expected to continue for approximately one week.

TPx will closely monitor our VeloCloud environment throughout the maintenance period.

If you experience an issue beyond a brief tunnel interruption, please reboot the affected Velocloud Edge device and submit a support request through https://www.tpx.com/contact-us/ for further assistance..

Aug 13, 14:22 PDT

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

Resolved - The customer issues created by the certificate updates and password resets have all be mitigated. Customer services are restored.

For any assistance resetting your password or tokens, please submit a support request through www.tpx.com/support.

Aug 13, 14:24 PDT
Update - Update - All systems are operating normally. We are continuing to monitor for any issues.
Aug 6, 11:08 PDT
Update - Arista has issued Security Advisory 0144. TPx VeloCloud Orchestrators are not running a vulnerable software version. However, as an added security precaution, Arista has initiated password resets for VeloCloud Orchestrator users and is invalidating existing API tokens.

Users will need to set a new password before signing in. To reset your password securely, select Forgot Password on the VeloCloud Orchestrator login page. You may also receive an email from no-reply@velocloud.net containing a password-reset link.

Customers who use API tokens will need to generate new tokens and update any applications or integrations that rely on them. New passwords should follow your organization’s security standards.

For any assistance resetting your password or tokens, please submit a support request through www.tpx.com/support.

Aug 5, 10:11 PDT
Update - We are continuing to monitor for any further issues.
Aug 4, 14:42 PDT
Monitoring - Arista/Velocloud has issued Security Advisory 0144 for a security issue that could affect some Orchestrators. They are in the process of resetting certain certificate authorities to mitigate the security vulnerability.

TPx VeloCloud Orchestrators are not running an Arista/Velocloud vulnerable software version.

However, out of an abundance of caution, we recommend that all VeloCloud Orchestrator users reset their passwords and API tokens within the next 48 hours. New passwords should follow your organization’s security standards.

For any assistance resetting your password or tokens, please submit a support request through www.tpx.com/support.

Aug 4, 14:40 PDT