All Systems Operational

About This Site

This page is intended for customer informational status of current network performance. When degradation of the network performance is experienced it will be reflected on this page. If you think your services may be impacted by an outage reflected on this page you can open a case with our technical support teams at www.tpx.com/support/.

page activated 1/29/2021

Uptime over the past 90 days. View historical uptime.
Communications Operational
UCx Operational
UCx Call Center Operational
UCx Contact Center Operational
UCx SmartVoice Operational
SmartVoice Operational
PRI / SuperTrunk Operational
Voicemail Operational
Virtual Fax Operational
Fax to Email Operational
UCx Webex Teams Operational
Webex App - Room creation and management Operational
Webex App - Send and read messages Operational
Webex App - File sharing and viewing Operational
Webex App - Client calling and meetings Operational
Webex App - Sign in and sign up Operational
Webex App - Web and desktop apps Operational
Webex App - Mobile apps Operational
Webex Meetings - Access Webex URL Operational
Webex Meetings - Start/join meetings Operational
Webex Meetings - Video Platform Operational
Webex Meetings - Join audio via VoIP or share video Operational
Webex Meetings - Join audio via Telephony Operational
Webex Meetings - Schedule meetings Operational
Webex Meetings - Share content Operational
Webex Contact Center - Call Delivery Operational
Webex Contact Center - Email and chat Operational
Webex Contact Center - Agent Service Operational
Webex Contact Center - Reports and Administrative Service Operational
Security & Managed IT Services Operational
MSx WAN (SD-WAN) Operational
MSx Firewalls Operational
MSx Endpoints Operational
MSx Networks Operational
MSx Backups Operational
MSx Data Center Operational
Microsoft 365 Operational
OneDrive Operational
Teams (Consumer) Operational
Connectivity Operational
TPx Internet Access Operational
3rd Party Internet Access Operational
OneNet (MPLS/VPLS) Operational
Network Infrastructure Operational
Ethernet Carrier Connections Operational
Network Power Operational
Routing Infrastructure Operational
Legacy Copper Networks Operational
Fiber Networks Operational
System Applications Operational
Service Now Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 31, 2023

No incidents reported today.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023
Pomona
Resolved - The Provider has completed the replacement of failed hardware in their network. Customer service restoral has been verified.
May 25, 09:53 PDT
Investigating - We are currently experiencing a Major service disruption impacting internet services in the Pomona, CA Area.

Users may be experiencing service disruption impacting internet, voice, and data services. Our Engineering and Operations teams are engaged with our Provider technical support team to investigate this issue.

If you feel your service is being impacted, please open a case with our technical support teams at www.tpx.com/support/.
May 25, 08:00 PDT
May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023
Multiple Markets
Resolved - We have restored our application and testing has confirmed issues have been resolved.
May 18, 11:14 PDT
Identified - TPx is currently troubleshooting technical difficulties that arose with one of our applications. We continue to handle customer queries and manage our operations. Our IT organization is working with the appropriate resources towards resolution.

Please contact our support organization should you have an immediate need via the following options:
• Online: Create a new case or Request an update at https://www.tpx.com/support/
• Phone: 877-487-8722 (Premier Accounts: 888-611-8722)
• Chat: https://www.tpx.com/contact-us/contact-support/
May 12, 11:14 PDT
Los Angeles to Las Vegas Link
Resolved - Our Provider has restored the service with a hardware change. Circuit restoral has been verified.
May 18, 08:27 PDT
Identified - We are currently experiencing a Minor service disruption impacting voice and data services associated with a backbone link between Los Angeles and Las Vegas.

Users may be experiencing service disruption impacting legacy T-1 and T-3 services. Our Engineering and Operations teams are engaged with our Provider's technical team to troubleshoot this issue.

If you feel your service is being impacted, please open a case with our technical support teams at www.tpx.com/support/.
May 18, 01:41 PDT
May 17, 2023

No incidents reported.

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