All Systems Operational

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This page provides real-time information about the current performance of our network. Any detected customer affecting network service degradation or outage will be reflected here as soon as it is identified.

If you believe your services may be affected by an event shown on this page, please contact our Technical Support team by opening a case at www.tpx.com/support

Collaboration Services Operational
Digital POTS Operational
Microsoft 365 Operational
UCx Operational
UCx Call Center Operational
UCx Contact Center Operational
UCx with Microsoft Teams Operational
UCx with Webex Operational
UCx Smartvoice Operational
Cybersecurity Services Operational
Inbox Detection & Response Operational
Managed Backups Operational
Managed Detection & Response Operational
Managed SASE Operational
MSx Endpoints Operational
MSx Firewalls Operational
Security Awareness Training Operational
Networking Services Operational
3rd Party Internet Access Operational
MPLS - Private Networking Operational
MSx Data Center Operational
MSx Networks Operational
MSx WAN (SD-WAN) Operational
TPx Internet Access Operational
Support Infrastructure Operational
Network Power Operational
OneCentral Portal (OCP) Operational
Routing Infrastructure Operational
System Applications Operational
TPx Customer Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 9, 2026

No incidents reported today.

Sep 8, 2026

Los Angeles Internet Traffic Degradation
Resolved - This incident has been resolved.
Sep 8, 11:22 PDT
Update - We have completed moving the traffic back to our Provider internet drain connection. We have monitored services over the weekend and during peak period today with no further degradation of service. We are closing this event.
Sep 8, 11:22 PDT
Update - After our Provider completed repairs on the first of two fiber optic cuts we are seeing no packet loss on their internet connection to our network. However there are ongoing repairs being done on the second fiber cut. We are holding off on transitioning traffic back to the Provider connection until the second fiber is repaired to avoid any potential service disturbance. We do not have an ETR for the second fiber repair at this time.
Sep 3, 09:47 PDT
Monitoring - Traffic reroutes remain in place and no new customer cases have been created. Our Provider has identified two fiber cuts that are still under construction for replacement of the damage cables. In one case a cable locate team has been engaged to review other where placement of nearby other facilities are located before digging for the damaged buried fiber.

If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.
Sep 3, 08:16 PDT
Update - We have rerouted traffic away from the affected Internet Drain connection. Customers have confirmed the packet loss is no longer present. We are working with our Provider for corrective actions before restoring the connection.

If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.
Sep 2, 13:30 PDT
Identified - We have identified potential service impacting packet loss is occurring across one of our Los Angeles internet drains. We are rerouting traffic away from the impacted path.

If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.
Sep 2, 10:40 PDT

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Sep 2, 2026

Arista Velocloud Platform Maintenance
Resolved - This event has been fully completed.

If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.
Sep 2, 10:37 PDT
Monitoring - We want to make you aware of planned maintenance that Arista will be performing on the VeloCloud platform from August 26, 2026 at 11pm PDT through August 27, 2026 at 4am PDT.

Most customers are not expected to experience any impact, Arista will be verifying Certificates set to “Acquire” on your Edges and Gateways have been changed to “Required.” It is expected this verification is cursory as Arista has already performed implementing the "Required" certificate in a prior maintenance activity.

Arista notes that some environments may experience a brief tunnel interruption as part of the "Required" certificate change, if the certificate is set to "Acquired."

What this means for you: No action is required from you at this time. If you experience an interruption that does not clear quickly, please reboot the affected Edge and contact TPx Support as soon as possible.

If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.
Aug 25, 12:28 PDT

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

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