All Systems Operational

About This Site

This page provides real-time information about the current performance of our network. Any detected customer affecting network service degradation or outage will be reflected here as soon as it is identified.

If you believe your services may be affected by an event shown on this page, please contact our Technical Support team by opening a case at www.tpx.com/support

Collaboration Services Operational
Digital POTS Operational
Microsoft 365 Operational
UCx Operational
UCx Call Center Operational
UCx Contact Center Operational
UCx with Microsoft Teams Operational
UCx with Webex Operational
UCx Smartvoice Operational
Cybersecurity Services Operational
Inbox Detection & Response Operational
Managed Backups Operational
Managed Detection & Response Operational
Managed SASE Operational
MSx Endpoints Operational
MSx Firewalls Operational
Security Awareness Training Operational
Networking Services Operational
3rd Party Internet Access Operational
MPLS - Private Networking Operational
MSx Data Center Operational
MSx Networks Operational
MSx WAN (SD-WAN) Operational
TPx Internet Access Operational
Support Infrastructure Operational
Network Power Operational
OneCentral Portal (OCP) Operational
Routing Infrastructure Operational
System Applications Operational
TPx Customer Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 17, 2026

No incidents reported today.

Sep 16, 2026

Dash Application Event
Resolved - IT has corrected this issue and Dash is now working as expected.

If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com
Sep 16, 13:01 PDT
Monitoring - TPx NOC is monitoring for updates from our IT department. They are still troubleshooting the issue.


If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com
Sep 16, 10:58 PDT
Identified - TPx has identified a network event impacting customer access to our Dash Application. The TPx IT team is currently engaged and investigating the issue.




If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com
Sep 16, 09:01 PDT

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Test Incident
Resolved - Service restoration has been verified, TPx has resolved this incident.




If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com
Sep 9, 11:29 PDT
Monitoring - TPx has taken appropriate action to resolve the outage and will continue to monitor.




If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com
Sep 9, 11:29 PDT
Identified - TPx continues to investigate the root cause of the service interruption.




If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com
Sep 9, 11:28 PDT
Investigating - TPx has identified a network event impacting customer services TPx is currently engaged investigating the issue.




If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com
Sep 9, 11:28 PDT

Sep 8, 2026

Los Angeles Internet Traffic Degradation
Resolved - This incident has been resolved.
Sep 8, 11:22 PDT
Update - We have completed moving the traffic back to our Provider internet drain connection. We have monitored services over the weekend and during peak period today with no further degradation of service. We are closing this event.
Sep 8, 11:22 PDT
Update - After our Provider completed repairs on the first of two fiber optic cuts we are seeing no packet loss on their internet connection to our network. However there are ongoing repairs being done on the second fiber cut. We are holding off on transitioning traffic back to the Provider connection until the second fiber is repaired to avoid any potential service disturbance. We do not have an ETR for the second fiber repair at this time.
Sep 3, 09:47 PDT
Monitoring - Traffic reroutes remain in place and no new customer cases have been created. Our Provider has identified two fiber cuts that are still under construction for replacement of the damage cables. In one case a cable locate team has been engaged to review other where placement of nearby other facilities are located before digging for the damaged buried fiber.

If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.
Sep 3, 08:16 PDT
Update - We have rerouted traffic away from the affected Internet Drain connection. Customers have confirmed the packet loss is no longer present. We are working with our Provider for corrective actions before restoring the connection.

If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.
Sep 2, 13:30 PDT
Identified - We have identified potential service impacting packet loss is occurring across one of our Los Angeles internet drains. We are rerouting traffic away from the impacted path.

If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.
Sep 2, 10:40 PDT

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

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