TPx Status

All Systems Operational

About This Site

This page provides real-time information about the current performance of our network. Any detected customer affecting network service degradation or outage will be reflected here as soon as it is identified.

If you believe your services may be affected by an event shown on this page, please contact our Technical Support team by opening a case at www.tpx.com/support

Communications Operational

UCx Operational

UCx Call Center Operational

UCx Contact Center Operational

Voicemail Operational

Virtual Fax Operational

Fax to Email Operational

UCx Webex Teams Operational

Webex App - Room creation and management Operational

Webex App - Send and read messages Operational

Webex App - File sharing and viewing Operational

Webex App - Client calling and meetings Operational

Webex App - Sign in and sign up Operational

Webex App - Web and desktop apps Operational

Webex App - Mobile apps Operational

Webex Meetings - Access Webex URL Operational

Webex Meetings - Start/join meetings Operational

Webex Meetings - Video Platform Operational

Webex Meetings - Join audio via VoIP or share video Operational

Webex Meetings - Join audio via Telephony Operational

Webex Meetings - Schedule meetings Operational

Webex Meetings - Share content Operational

Webex Contact Center - Call Delivery Operational

Webex Contact Center - Email and chat Operational

Webex Contact Center - Agent Service Operational

Webex Contact Center - Reports and Administrative Service Operational

Security & Managed IT Services Operational

MSx WAN (SD-WAN) Operational

MSx Firewalls Operational

MSx Endpoints Operational

MSx Networks Operational

MSx Backups Operational

MSx Data Center Operational

Microsoft 365 Operational

OneDrive Operational

Teams (Consumer) Operational

Exchange Online Operational

Connectivity Operational

TPx Internet Access Operational

3rd Party Internet Access Operational

OneNet (MPLS/VPLS) Operational

Network Infrastructure Operational

Ethernet Carrier Connections Operational

Network Power Operational

Routing Infrastructure Operational

Legacy Copper Networks Operational

Fiber Networks Operational

System Applications Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 3, 2026

No incidents reported today.

Feb 2, 2026

Frontier Network Los Angeles Outage

Resolved - Customers have confirmed that their services have restored.

If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.
Feb 2, 20:03 PST

Monitoring - Frontier has completed the repairs, and our montoring tools see customers have restored. We are monitoring for stability and reaching out to customers for confirmation.

If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.
Feb 2, 18:09 PST

Identified - Frontier has identified the location of the fiber cut in the Ridgecrest California area. Their fiber construction team is at the location of the suspected cut. They are checking for locations along the fiber path to identify any slack fiber that they can pull through to repair and resplice the fiber cable. No ETR has been provided.
Feb 2, 13:18 PST

Investigating - TPx customers in the greater Los Angeles area may be experiencing intermittent service interruptions. Our investigation has correlated these issues with the Frontier Network.

Frontier suspects this is a fiber impairment. A Frontier fiber repair crew has been dispatched to investigate,

We will continue to provide updates as more information becomes available.

If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.
Feb 2, 10:18 PST

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

Advisory - Winter Storm Fern

Resolved - The TPx network experienced no major outages during this event. Closing this communication
Jan 27, 17:44 PST

Monitoring - The National Weather Service has issued a Winter Storm Watch that includes the TPx Dallas, Atlanta, and Boston area network hubs effective Friday, January 23, 2026 through Monday, January 26, 2026.
Forecast conditions include extreme cold, snow, sleet, and freezing rain, with the potential for ice accumulation.

We want to assure you that the TPx NOC is actively preparing for this event. With the possibility of service impacts we would like to assure you that our dedication continues to be focused on supporting our customers. Our Support and Engineering Teams are closely monitoring the situation and will continue to do so throughout the duration of the storm.

We will continue to monitor weather conditions and network performance throughout the storm. Should conditions change or service updates become necessary, we will communicate them promptly.

If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.
Jan 22, 13:28 PST

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

Microsoft Office365 Issues

Resolved - We have confirmed that the Microsoft issues have been resolved.

If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.
Jan 23, 13:56 PST

Monitoring - Microsoft's rebalance of traffic to achieve recovery appears to be working. Some email delays may still be present due to customer email systems processing delivery of backlog messages. They are also recursively monitoring the extent of the affected environment to identify whether additional actions may be required.

TPx will continue to monitor for any further issues through the next 24 hours to verify that our customer issues have been corrected.

If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.
Jan 22, 21:16 PST

Update - Microsoft has implemented a traffic balancing solution within a limited portion of their infrastructure and testing indicates some success. They are applying this solution incrementally across all affected infrastructure to ensure the environment remains balanced as recovery continues.

If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.
Jan 22, 15:22 PST

Identified - Microsoft has announced that it is experiencing a potential issue affecting Microsoft 365 services. They have identified a portion of dependent service infrastructure in the North America region that is not processing traffic as expected. This is impacting their load-balancing processes and general service availability. They are working to restore the infrastructure to a healthy state and rebalance the service traffic to achieve recovery.

If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.
Jan 22, 13:32 PST

Jan 22, 2026

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.