All Systems Operational

About This Site

This page provides real-time information about the current performance of our network. Any detected customer affecting network service degradation or outage will be reflected here as soon as it is identified.

If you believe your services may be affected by an event shown on this page, please contact our Technical Support team by opening a case at www.tpx.com/support

Collaboration Services Operational
Digital POTS Operational
Microsoft 365 Operational
UCx Operational
UCx Call Center Operational
UCx Contact Center Operational
UCx with Microsoft Teams Operational
UCx with Webex Operational
UCx Smartvoice Operational
Cybersecurity Services Operational
Inbox Detection & Response Operational
Managed Backups Operational
Managed Detection & Response Operational
Managed SASE Operational
MSx Endpoints Operational
MSx Firewalls Operational
Security Awareness Training Operational
Networking Services Operational
3rd Party Internet Access Operational
MPLS - Private Networking Operational
MSx Data Center Operational
MSx Networks Operational
MSx WAN (SD-WAN) Operational
TPx Internet Access Operational
Support Infrastructure Operational
Network Power Operational
OneCentral Portal (OCP) Operational
Routing Infrastructure Operational
System Applications Operational
TPx Customer Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 26, 2026

No incidents reported today.

Mar 25, 2026

No incidents reported.

Mar 24, 2026
Dallas Network Interruption
Resolved - We are seeing all equipment back to normal, and all customers impacted back in service.

If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.
Mar 24, 10:09 PDT
Monitoring - We have restored the HVAC system and reconfigured power to restore customer services. We are reviewing outstanding alarms and clearing them one by one.

If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.
Mar 24, 08:51 PDT
Identified - Our technician is currently onsite and has confirmed that all HVAC systems are down. A fire alarm has also been triggered; however, there is no indication of an actual fire. The fire alarm vendor is en route and is expected to arrive by 8:30 AM CDT.

At this time, all five HVAC units serving the office are down, and restoring these systems is a priority as temperatures in the office continue to rise. The high temperatures have caused some of our network equipment to shut down, causing partial customer service to be interrupted.

There is currently no estimated time to repair (ETTR).

If you believe your services may be impacted, please open a support case with our technical team at www.tpx.com/support.
Mar 24, 06:11 PDT
Investigating - We are currently investigating a possible power issue in our Dallas, Texas office. A Technician has been dispatched to the location for further investigation with an ETA of 8:00 am CDT. Our Network Engineering team has also been engaged.

If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.
Mar 24, 05:30 PDT
Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

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