Service restoration has been verified, TPx has resolved this incident.
If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com
Posted Oct 16, 2026 - 14:58 PDT
Monitoring
We are seeing seeing services restored. However, we are waiting for confirmation from AT&T.
If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com
Posted Oct 16, 2026 - 13:47 PDT
Identified
TPx has identified a network event impacting customer services TPx has engaged AT&T on a suspected fiber outage in the Northern California area. AT&T is engaging their fiber optic team to investigate.
If you believe your service is impacted, please open a Technical Support case in the TPx Customer Portal at portal.tpx.com
Posted Oct 16, 2026 - 12:51 PDT
This incident affected: Networking Services (TPx Internet Access).