Texas weather initial

Incident Report for TPx

Resolved

This incident has been resolved.
Posted Feb 23, 2021 - 10:30 PST

Investigating

The weather system appears to have moved on and power supply problems have been remedied. TPx services should be restored in the area.
Posted Feb 22, 2021 - 08:10 PST

Monitoring

While the most severe of the winter weather in Texas has passed, there is still some lasting impact on cable lines and causing rolling power interruptions, in turn affecting data and voice services. Local carriers are working to mitigate and restore services. If you feel your service is being impacted, please open a case with our technical support teams at https://dash.tpx.com/. We will continue to update this status page with any further information.
Posted Feb 19, 2021 - 08:22 PST

Investigating

Severe winter weather in Texas continues impacting cable lines and causing rolling power interruptions in turn affecting data and voice services. Local carriers are working to mitigate and restore services. If you feel your service is being impacted please open a case with our technical support teams at https://dash.tpx.com/. We will continue to update this status page with any further information.
Posted Feb 17, 2021 - 07:18 PST

Monitoring

Severe winter weather in Texas is impacting cable lines and causing rolling power interruptions in turn affecting data and voice services. Local carriers are working to mitigate and restore services. If you feel your service is being impacted please open a case with our technical support teams at https://dash.tpx.com/. We will continue to update this status page with any further information.
Posted Feb 16, 2021 - 12:40 PST