Multiple Markets

Incident Report for TPx

Resolved

TPx has taken appropriate action to resolve the outage and will continue to monitor.

Posted Mar 10, 2023 - 09:10 PST

Investigating

We are currently experiencing a Critical service disruption impacting voice services in multiple markets.

Users may be experiencing service degradation impacting inbound calls that have poor call audio.

Our Engineering and Operations teams are engaged and are currently investigating this issue.

If you feel your service is being impacted, please open a case with our technical support teams at www.tpx.com/support/.

Posted Mar 10, 2023 - 08:02 PST

This incident affected: Communications (UCx SmartVoice).