UCx Chat functionality
TPx Service Impairment
We have identified a Major service disruption impacting UCx Client chat function in Multiple Markets. Voice services are not impacted.
Our Engineering teams made network changes to resolve the issue. TPx is performing customer service restoral verification at this time. TPx will investigate the root cause with the vendor.
If you feel your service is being impacted, please open a case with our technical support teams at www.tpx.com/support/
We will send an additional update in 60 minutes.