All Systems Operational

About This Site

This page provides real-time information about the current performance of our network. Any detected customer affecting network service degradation or outage will be reflected here as soon as it is identified.

If you believe your services may be affected by an event shown on this page, please contact our Technical Support team by opening a case at www.tpx.com/support

Collaboration Services Operational
Digital POTS Operational
Microsoft 365 Operational
UCx Operational
UCx Call Center Operational
UCx Contact Center Operational
UCx with Microsoft Teams Operational
UCx with Webex Operational
UCx Smartvoice Operational
Cybersecurity Services Operational
Inbox Detection & Response Operational
Managed Backups Operational
Managed Detection & Response Operational
Managed SASE Operational
MSx Endpoints Operational
MSx Firewalls Operational
Security Awareness Training Operational
Networking Services Operational
3rd Party Internet Access Operational
MPLS - Private Networking Operational
MSx Data Center Operational
MSx Networks Operational
MSx WAN (SD-WAN) Operational
TPx Internet Access Operational
Support Infrastructure Operational
Network Power Operational
OneCentral Portal (OCP) Operational
Routing Infrastructure Operational
System Applications Operational
TPx Customer Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 29, 2026
Resolved - Towerstream has corrected its network issue, and we are seeing customer services restored.

If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.

May 29, 16:29 PDT
Identified - TPx has identified and is monitoring a service disruption for our customers using Towerstream OTT services with TPx SD-WAN equipment in the Los Angeles CA area. Towerstream is working diligently to restore its network as quickly as possible. They have provided a notice of possible service restoration this afternoon 5/29.

If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.

May 29, 14:22 PDT
May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026
Resolved - We have restored our alarm monitoring and processing. Users must be manually upgraded based on their operational needs.

Arista will hold their case with us for 24 hours.

If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.

May 25, 11:25 PDT
Identified - We continue to work with our Vendor to restore the proper credentials needed for Orchestrator access.

If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.

May 25, 09:11 PDT
Update - We are continuing to investigate this issue.
May 25, 08:08 PDT
Investigating - We are currently experiencing an issue where no options are accessible across the all VCO . Initial assessment suggests that user privileges may have changed from Operator Superuser to Operator Business, resulting in restricted access. A P1 case has been opened with Arista for further investigation and resolution.
May 25, 08:02 PDT
May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026
Resolved - This incident has been resolved.
May 22, 07:38 PDT
Update - We are continuing to monitor for any further issues.
May 22, 07:38 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 22, 07:37 PDT
Resolved - We have verified that both impacted links are now fully restored, completely recovering connectivity and redundancy for the Las Vegas network. As services remain stable with no further interruptions, we are resolving this incident.

If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.

May 22, 04:59 PDT
Monitoring - We have confirmed that the primary link outage was caused by a scheduled maintenance window (MOP 72515). This link successfully restored at 02:28 PST, recovering network connectivity and bringing the Las Vegas market back online.
Our team is currently monitoring service stability on the active circuit. Concurrently, we are escalating the issue with the secondary provider to restore the redundant link, which remains down.

May 22, 03:21 PDT
Identified - We are currently experiencing a major outage in the Las Vegas Area. We identified a maintenance activity that is unexpectedly affecting our redundant link and we are escalating with our Providers for immediate investigation.

If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.

May 22, 01:22 PDT
May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.